Law remote buying European Directive 97/7 / EC, Dutch bill 26 861 and Gazette 617 of December 28, 2000.
Terms and Conditions Law remote buying Article 1 Crystal Snowdancers have a website (www.doggyding.nl) for communication with its customers and visitors. Crystal Snow Dancers offers on this website also provides information about its products can be purchased through the website Doggy Ding.
Artikel 2 Adres en overige gegevens: Crystal Snowdancers Twentehof 38 5709 KL te Helmond Nederland Tel: 0492-510697
Business Registration Number: 1714.25.57, registered in Eindhoven
VAT number: NL 0018 907 74 B11
Article 3 The main characteristics of the product listed under the name of that product in the shop.
Article 4 The price is listed under the description of the product. The price includes 21% VAT but exclusive of the shipping. Shipping costs are calculated on the basis of the weight or size of the items ordered. For orders above € 500.00 calculated are no shipping. For foreign shipments are no shipping charge above € 500.00.
Article 5 You can use the following payment options: Transfer: You can transfer the agreed amount to Crystal Snowdancers with the attribution: Crystal Snowdancers, bank account number 4214810 (ING) in Helmond quoting the order number. For international payments you have an IBAN number (EN 52 PSTB 0004 2148 10) and a bic code (PSTBNL21) needed.
Article 6 The use of the website Doggy Thing brings no additional costs, except the costs for the creation of an Internet connection are common.
Article 7 The ordered products are delivered via Post.nl
Article 8 If the ordered product does not reach you in good condition within 2 working days, please contact us [email protected]. If your complaint is justified, we will charge you send a new product or refund the purchase price within 30 days.
Article 9 Products that are in stock will be shipped within 2 working days, after receiving payment. If the product is out of stock you will be informed by e-mail, with an estimated delivery date.
Article 10 If a product is missing from your package, please contact us within 2 business days on [email protected]. If your complaint is justified, we will charge you send a new product or refund the purchase price within 30 days.
Article 11 Purchase of a product in the shop of Doggy Ding is a one-time transaction.
Article 12 In each contract in case of distance selling are entitled to a period of 7 working days in which you can withdraw from the contract without penalty and without giving any reason. If you wish to use this right, you have the cost of returning the products for you to take into account. Not enough or not at all postage returns are not accepted. Doggy Thing within 30 days the amount you have already paid for the ordered refund to you. The term of the right of withdrawal shall commence on the day on which you received the goods ordered.
Article 13 You can not use the right of withdrawal when it comes to
• CDs, DVDs and CD-ROMs whose seal is broken;
• Custom or products clearly personalized;
• betting and lotteries;
• Time-based products;
• Products that spoil or become obsolete;
• Services which one has consented to already begin the implementation of the service;
• If the price depends on fluctuations in the financial markets in which the seller has no influence.
Article 14 Crystal Snowdancers DoggyDing guarantees the quality of the delivered items for 6 months after delivery. If Crystal Snow Dancers Doggy Thing can demonstrate that the defective product was delivered in order and the cause of the fault is not with her but with the purchaser shall not be taken there to compensate the relevant product. When warranty complaints, please contact us [email protected].
If Crystal Snowdancers indicates that your complaint is valid, you can send the product to us and we will ensure that it is repaired, if this is not possible we will proceed to provide the same product or to reimburse the purchase price . The shipping costs incurred by you, we will reimburse through payment at your bank or giro account.
Article 15 Crystal Snowdancers DoggyDing your order within 30 days, unless there is between you and Crystal Snow Dancers another agreement has been made about the delivery. If we can not perform the contract because the product is out of stock, we will inform you of this as soon as possible and the funds already paid in settlement of that product refund within 30 days.
Article 16 When Crystal Snowdancers DoggyDing you can deliver a product of equivalent quality and price, it will notify you on this. In this case the delivery of the product can not be equated to an unsolicited delivery.
Article 17 Crystal Snow Dancers Doggy Thing reserves the right to change prices. Where appropriate, a reference price will be notified to you prior to delivery is passed.
Article 18 For the exchange of products, please contact [email protected]. The shipping and any additional cost to your bill.